I have a newly skimmed wall that has a hair-line crack. Will Vellum be a good choice to cover this? Also, what is the difference between Vellum and Papyrus?

Vellum or Papyrus would be great choice to cover this problem, they are made from paper and polyester fibres so they are very strong, and cover these cracks very well. Vellum and Papyrus will also reduce the chance of the crack reappearing as they both move with your wall, reinforcing the surface. We produce Papyrus at 55cm wide and Vellum in both 75cm and 100cm width – the difference is quite simply the width of the roll. As the products are all the exact same material, they can be used next to one another and you can choose the right size for a particular wall.

Do I need to size my wall before hanging Silk Ground?

We always recommend that walls are sized (where necessary) you can check to see if you need to size, by flicking water onto the wall surface. If the water runs down your wall, there is no need to size; however, if the water soaks in then sizing is necessary. There are many sizes available on the market, and we would recommend that you follow the manufacturer’s instructions very carefully.

I purchased one of your Luxury Textured Vinyl papers. It is on the wall and ready to paint. Some people on the web used a primer first on their paintable wallpaper. Do you recommend a primer?

The use of primer may or may not be necessary, but if you wish to create a specific paint effect or technique, then a primer may be necessary. The important thing is to ensure that the primer is compatible with the paper you have hung. The majority of consumers wish to paint with no additional effect, and in this case using standard emulsion, making sure all the relief is covered is the normal method. We would recommend 2 coats, with the first coat being thinned by 5 – 10% with water.

I have some really bad textured walls in my house and Thermal liner will be a good way to get back to flat walls as well as making the room more comfortable and saving energy in the longer term. Do I need to take special precautions when applying Thermal liner over such poor surfaces?

Not really, just make sure the walls are clean dry and solid. If the texture is very deep as with some decorative plaster effects it is advisable to sand down the high points and use extra adhesive to help level the surface. Before sanding or scraping any textured surfaces, we always recommend that you check to make sure they do not contain asbestos or other harmful substances. Stand back and take a good look after hanging the first drop to make sure the result is satisfactory.

Hi, I’ve just bought some of your Wallrock Thermal Liner and was wondering if it was possible to bend it round corners, also what is the best way to cut this product?

We wouldn’t recommend trying to bend the thermal liner round corners, this is because the product is 3 mm thick and very strong, always cut the product into corners using a good quality sharp knife or sharp scissors. When making vertical cuts, mark the liner accurately with a decorators pencil and cut with a saw like motion, this will help you to maintain accurate straight cuts, alternatively good quality sharp decorators scissors can be used to good effect and many people feel like they have more control and confidence, although it is very important to mark the liner correctly to avoid excessive cutting, it’s always better to cut away too little than too much.

I put up Wallrock Thermal Liner and I’m still getting patches of mould appearing – Why?

Wallrock Thermal Liner ‘combats’ mould by alleviating the moist conditions which mould spores need to grow – namely condensation. How? By trapping warm room air at the wall surface and evening out any dramatic differences between the wall and air temperature. A good way to think of this is similar to how condensation forms on the outside of a glass of cool drink on a summers day.

So if you are using this product to help combat mould, it is important to remember that damp and subsequent mould problems can also be caused by penetrating damp from outside or in ground floor rooms by rising damp. As a general rule, condensation problems such as mould often manifest themselves in the coldest parts of a room such as in corners and window reveals. So a mould problem in the middle of a wall would most likely be caused by penetrating damp. As such, damp that is only low down on ground floor walls (approx 1 meter or less) may well be rising damp.

Penetrating damp problems are best dealt with at source, by fixing the cause – similarly with rising damp too. Localised problems however can be dealt with by applying a damp barrier behind the thermal liner; these are available as specialist paints and in roll form i.e Anderton 3 in 1 Damp Foil.

However, you should always remember that these products only mask the underlying problem and stop the wall breathing, expert advice is always well worth sorting out if you have any doubt.

Can you please tell me if your products are fire rated?

Many of our products have been subject to fire testing for which we have certificates available; if you would like to enquire about a specific product, please feel free to contact us and we will forward this to you at our earliest convenience.

Hi I’ve recently bought an old Victorian house and I’m told that the old paper on the living room walls is Anaglypta, unfortunately a section has suffered some water damage and instead of striping the whole room I’d prefer to try and match the pattern and replace the damaged area. Can you help?

Hi, we will always try and help people with matching old and existing patterns, the first step is take a few photos that show the pattern clearly in a good light, this will help us to quickly identify the pattern if possible from our archive of old pattern books.

Over the years we have produced many different patterns and unfortunately not all are current and subsequently no longer in production, if we are unable to match the pattern we can always suggest a paper similar in style, size and relief.

I have some wallpaper left from a project that I did last year, and have bought some more of the same pattern. Why are they a different colour?

All our papers are made from responsibly sourced pulp which is a natural product, so very slight variations in whiteness can result from batch to batch as a result. When painting our products with modern paints you will normally find two coats are recommended by the manufacturer to achieve the best results - this will normally also ensure any shade variation is completely eliminated.

I have a hallway and stairs with a dado at 89cm, which of your Dado Panels will be most suitable for this application?

All of our dado panels are 104cm tall, so on straight walls any of the patterns would be suitable and can be trimmed to suit your height of dado rail. For projects that involve a staircase, we would recommend either the Rococo (RD06730) or Oriental (RD06700). These patterns still have 10 panels per roll, but each of them is divided into smaller sub panels, allowing easier hanging on stairs. Click here to see an illustrated hanging example.


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